Build operational confidence for the connected financial system.

SWITCHNet Academy develops the people, controls, and practical judgment required to operate trusted interbank services.

Build operational confidence for the connected financial system.

SWITCHNet Academy develops the people, controls, and practical judgment required to operate trusted interbank services.

Build operational confidence for the connected financial system.

SWITCHNet Academy develops the people, controls, and practical judgment required to operate trusted interbank services.

Core Learning Tracks

Interbank Foundations

Payment Network Fundamentals

    Explore track

    Controls, Risk & Compliance

      Explore track

      Treasury & Liquidity Operations

        Explore track

        Explore the Curriculum

        Every track is built around the real SwitchNet and SwitchBank Network lifecycle — from the moment a payment enters the network to the final settlement message. Expand any track to see its modules, level, and the operational outcomes your team will master.

        1. Payment Network Fundamentals

        Foundation2 weeksOnboarding essential
        Audience: New joiners, support teams, relationship managersFormat: Instructor-led + self-paced labsOutcome: Network fluency

        Modules

        • The SwitchNet interbank clearing & settlement model
        • Actors and roles: central bank, member banks, payment providers
        • Message journeys: origination, routing, acknowledgement
        • Key reference data: BICs, branch codes, currencies, cut-offs
        • Reading a payment life-cycle report and a settlement statement

        What graduates can do

        • Explain the full interbank journey in plain language
        • Map an incoming message to its processing stage
        • Identify the correct team and process for every event type
        • Read and interpret the network's operational dashboards

        2. Controls, Risk & Compliance

        Practitioner3 weeksControl & audit
        Audience: Operations, risk, compliance, internal auditFormat: Scenario labs + controls workshopOutcome: Control fluency & audit readiness

        Modules

        • Control framework for interbank messaging
        • Fraud, AML and sanctions screening along the payment path
        • Duplicate detection: UETR, sequence, amount + beneficiary logic
        • KYC and participant onboarding requirements
        • Incident, breach and regulatory reporting duties

        What graduates can do

        • Run a control walkthrough on a live message stream
        • Design a mitigant for a detected control exception
        • Evidence controls clearly for internal audit
        • Apply escalation thresholds with the right urgency

        3. Treasury & Liquidity Operations

        Practitioner3 weeksLiquidity & reporting
        Audience: Treasury, back-office, reconciliationsFormat: Simulation + liquidity case studiesOutcome: Settlement-ready treasury skills

        Modules

        • Nostro/vostro relationships and account balances
        • Intraday liquidity and cut-off management
        • Reconciliation: nostro statements vs internal ledgers
        • Queue management, recycling and partial settlements
        • Settlement risk: Herstatt and how the network mitigates it

        What graduates can do

        • Reconcile a nostro statement to finality
        • Resolve a failing queue before cut-off
        • Forecast liquidity needs from a payment profile
        • Produce accurate settlement and regulatory reports

        4. Interbank Messaging & Settlement

        Specialist4 weeksMessage & exceptions
        Audience: Payments specialists, message analysts, tech teamsFormat: Live market simulationOutcome: End-to-end message mastery

        Modules

        • ISO 20022 message standards and SwitchNet business flows
        • Customer and treasury payment flows on the SwitchNet network
        • Message-level anatomy: parties, identifiers, amounts, charges
        • Exception handling: returns, rejects, recalls, investigations
        • Settlement finality and the SwitchNet guaranteed flows

        What graduates can do

        • Trace an ISO 20022 message from creation to settlement finality
        • Diagnose and close an exception within SLA
        • Interpret message-level errors and repair a failing instruction
        • Support technical onboarding and UAT of new participants
        From message creation to settlement finality, learners work through scenarios in routing, controls, exception handling, reconciliation, and institutional reporting.

        Choose Your Learning Path

        Three progressive tracks match the level your institution needs. Every path ends with supervised labs and an institution-ready assessment, so the learning lands in production, not in a PDF.

        Path 1 · Foundation

        Operate with Network Fluency

        For new joiners, support staff and relationship teams who need to speak the language of interbank payments confidently.

        Duration
        2–3 weeks part-time
        Core
        Payment Network Fundamentals
        Credential
        SwitchNet Foundation Badge
        • Understand the interbank clearing and settlement model end to end
        • Read messages, dashboards and settlement statements
        • Know exactly who does what across the payment lifecycle

        Path 2 · Practitioner

        Run Payments with Control

        For operations, treasury and reconciliation teams who execute and investigate every day.

        Duration
        5–6 weeks part-time
        Core
        Controls, Risk & Compliance + Treasury & Liquidity Operations
        Credential
        SwitchNet Practitioner Certificate
        • Apply control frameworks to live message streams
        • Resolve exceptions, fails and investigations inside SLA
        • Reconcile liquidity and reporting to finality

        Path 3 · Specialist

        Master Messaging and Settlement

        For payments specialists, message analysts and technology leads who own the platform.

        Duration
        8 weeks incl. capstone
        Core
        Interbank Messaging & Settlement + capstone lab
        Credential
        SwitchNet Specialist Certification
        • Trace and repair ISO 20022 messages across the SwitchNet platform
        • Design exception and investigation workflows
        • Support participant onboarding, UAT and go-live

        Where should your team start?

        Answer five quick questions and get an instant starting-level recommendation.

        1. What does a bank’s institution identifier identify on the SwitchNet network?

        2. Which message standard governs customer payment flows on the SwitchNet network?

        3. Where would you monitor intraday liquidity exposure?

        4. What is the first action on a payment stuck in the exception queue?

        5. Which element helps detect a duplicate payment?

        Request Academy Information

        Your team’s learning priorities

        Tell us which learning track fits your institution.
        Image

        Capability Across the Network

        SWITCHNet Academy builds the operational judgment that keeps interbank payment services secure, resilient, and compliant — for banks, payment teams, and regulators across the SwitchBank Network.

        From Enrollment to Credential

        A structured journey for every learner, with checkpoint assessments at each stage so progress is verified — not assumed.

        01Register & Assess

        Enroll your team, confirm the starting path and set cohort dates.

        02Learn Through Labs

        Instructor-led modules with SwitchNet-lab scenarios on real message flows.

        03Practice Simulations

        Operational drills: exceptions, investigations, queues, cut-offs and reporting.

        04Assess & Certify

        Final institution-ready assessment, credential issued, CPD hours recorded.

        Academy questions, answered

        Who can enrol in the SWITCHNet Academy?
        Anyone working with or within the SwitchNet and SwitchBank Network — central bank teams, member bank operations, risk and compliance officers, treasury staff, technology partners and regulators. Cohorts can be open or institution-private.
        Are the courses delivered on-site or virtually?
        Both. Standard cohorts are delivered virtually with live instructors and supervised labs. For member institutions we also run on-site academies and private cohort weeks at your premises or at the network hub.
        Do learners receive a recognised credential?
        Yes. Every completed path issues a SwitchNet credential — Foundation Badge, Practitioner Certificate or Specialist Certification — along with continuing professional development (CPD) hours that are recorded for audit.
        Can my institution book a private cohort?
        Absolutely. Private cohorts are tailored to your systems, your cut-offs and your exception-handling procedures. Contact the Academy using the request form on this page and we will design the scope with you.
        How long does a full track take?
        Foundation runs 2–3 weeks part-time, Practitioner 5–6 weeks, and Specialist 8 weeks including a capstone project. We align schedules with your operational rosters and quiet hours.
        What tools do learners use in the labs?
        The Academy lab environment reproduces the SwitchNet interbank platform — message viewer, exception queues, liquidity positions, investigation workflow and reporting. Learners practise on the same tooling they use in production.
        Central banks
        Member banks
        Payment networks
        Regulatory bodies
        Technology partners
        Learning institutions